You will need:

• Access to your online banking
• A chequing or savings account
• Government issued photo ID (eg. drivers’ license or passport) ready to upload
• The recipient’s contact information and bank account details including:
  • Full name, address, phone number and date of birth
  • Full name and address of receiving financial institution
  • Branch transit number
  • Account number
  • SWIFT or BIC code or US ABA number

You can send money to more than 20 countries worldwide.

Your transfer will appear in your transaction history in online banking in real-time, plus, you’ll receive an email notification when the transfer has left your account and when it arrives at the recipient’s account.

Transfer time is up to 3 business days in North America and up to 5 business days everywhere else.

Your transfer is protected with AES 256-bit encryption, automated identity verification, anti-money laundering procedures, automated online checks, and advanced anti-fraud safeguards - all through a FINTRAC-regulated entity.

With live pricing, you get the real exchange rate—every time.

A low fee will be applied to your international transfer depending on the amount and currency selected. Please use the Get a Quote feature to view the applicable fee for your transfer. 

With our guaranteed transfer amount, what is sent is what is received—there are no deductions ever.

To update your personal information or add additional destination countries, call International Transfers Support (1-604-256-6200) between 10am-10pm AST. A representative from International Transfers support team will ask you a few questions to confirm your identity and will update your information in real-time.

For support related to the International Transfers service contact the International Transfers Support Team:

• Telephone: 604-256-6200