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Send International Transfers Online

It’s easier than ever to send money anywhere, anytime from the comfort of your home.

International Transfers is a service that allows you to send money around the world. It’s easy, secure, and conveniently available 24/7 through online banking or the mobile app.

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How to Send an International Transfer Online

  1. Complete your one-time registration through online banking or the mobile app to get started. Select Transfers, then select International Transfers to begin. Be sure to have your Government issued photo ID (eg. drivers’ license or passport) ready to upload.

  2. Add your recipient’s details, including their contact information and their bank account details.

  3. Review and confirm your international transfer.

  4. Execute the transaction.


Key Features icon

Key Features

  • Convenient, 24/7 access

  • Advanced Security

  • Guaranteed Transfer Amount

  • Live Pricing

  • Account to Account settlement

  • Quick delivery

  • Confirmation Notification

  • Simple Online Registration

  • Dedicated support




You will need:

  • Access to your online banking
  • A chequing or savings account
  • Government issued photo ID (eg. drivers’ license or passport) ready to upload
  • The recipient’s contact information and bank account details including:
    • Full name, address, phone number and date of birth
    • Full name and address of receiving financial institution
    • Branch transit number
    • Account number
    • SWIFT or BIC code or US ABA number
*When registering, be sure to select all of the countries you are planning to send money to. If you need to add other countries after your initial registration, call International Transfers Support at 1-604-256-6200 between 10am – 10pm AST.

You can send money to more than 20 countries worldwide.

Your transfer will appear in your transaction history in online banking in real-time, plus, you’ll receive an email notification when the transfer has left your account and when it arrives at the recipient’s account.

Transfer time is up to 3 business days in North America and up to 5 business days everywhere else.

Your transfer is protected with AES 256-bit encryption, automated identity verification, anti-money laundering procedures, automated online checks, and advanced anti-fraud safeguards - all through a FINTRAC-regulated entity.

With live pricing, you get the real exchange rate—every time.

A low fee will be applied to your international transfer depending on the amount and currency selected. Please use the Get a Quote feature to view the applicable fee for your transfer. 

With our guaranteed transfer amount, what is sent is what is received—there are no deductions ever.

To update your personal information or add additional destination countries, call International Transfers Support (1-604-256-6200) between 10am-10pm AST. A representative from International Transfers support team will ask you a few questions to confirm your identity and will update your information in real-time.

For support related to the International Transfers service contact the International Transfers Support Team:

• Telephone: 604-256-6200

• Email: