Call a branch to speak with a Member Service Representative. They can complete your day to day banking transactions over the phone.  Speak to a Financial Advisor for your investment, mortgage or loan needs.

The ATMs at all of our branches are available for your use. As an SCU member, you also have access to thousands of surcharge-free ATMs across Canada through The Exchange Network®. Click here to find an ATM near you.

Online banking is a secure way to complete your day to day banking. To login you’ll require your debit card number and a Personal Access Code, issued by our branch staff. Our Mobile Banking app is available through the app store on your mobile device. Not sure how to use either? Give us a call - we can help.

Telephone banking is a convenient alternative to Online or Mobile banking. It is accessed by calling 1-855-869-2196. You’ll require your debit card number and a Personal Access Code specific to telephone banking, issued by our branch staff.

The health of our staff and members is of our utmost concern. We ask that you follow the recommendations being set by our Public Health agencies.

Face coverings

The use of a face covering is mandatory when entering our branches.

Social distancing

We ask everyone who enters our branches to maintain a distance of at least two meters from each other.

Plexi-glass shields

Every branch has plexi-glass shields installed at the counters, as well as in Financial Advisor offices, to further protect staff and members.

Staff and Members are not to enter our branches if:

• You have a fever, chills, cough, sore throat, trouble swallowing, decrease or loss of smell or taste, nausea, vomiting, diarrhea, abdominal pain, extreme fatigue, sore muscles or breathing difficulties.
  
• You have been outside of Canada in the last 14 days.
  
• If you have been in close contact with a confirmed or probable case of COVID-19.
  

If you are facing a loss or disruption of income due to illness, loss or reduction of employment, loss of business income, or childcare disruption during school or daycare closures due to the current pandemic situation, we will work with you, one-on-one, to provide flexible solutions to help you manage your finances.

Support in the form of up to six-month payment deferral for mortgages and the opportunity for relief from payments on other credit products is available. Please call your Financial Advisor to further discuss your specific situation.

There are a number of scams occurring that are associated with the COVID-19 Pandemic. Please remember to be cautious. Visit the Canadian Anti-Fraud Centre site for details. 

Visit the Government of Canada website for up-to-date information on the support programs available to individuals and businesses