Trusteer Rapport


What is Trusteer Rapport?

At Sudbury Credit Union, your online security is our top priority.  That’s why we have partnered up with IBM to offer Security Trusteer Rapport, online fraud protection software that picks up where conventional security software fails, and it's FREE to download.  We strongly recommend you install this program to lock down and safely secure your online session.

From the moment it is installed, Trusteer Rapport protects your device and mitigates financial malware infections.  By protecting your Internet connection, Trusteer Rapport creates a tunnel for safe communication and helps block malicious attempts to access your accounts .

As long as you keep Trusteer Rapport running on your computer, it will also prevent future attempts to infect your computer.  IBM also communicates with your credit union, allowing our security team to take immediate action against changes in the threat landscape.

Trusteer Rapport - Dedicated Online Banking Security

  1. Works with your current security software (anti-virus and firewall) to offer real value.
  2. Locks down your browser to prevent malicious browser tampering designed to fool victims into surrendering personal information or approving fraudulent transactions.
  3. Disables key logging and screen capturing attempts on pages such as the login and money transfer pages.
  4. Removes existing financial malware and prevents future infections.
  5. Blocks access to suspected phishing (i.e. fake) online banking sites preventing you from entering sensitive information into these sites.
  6. Automatic updates are done in the background keeping up with the latest threats.

Easy to Use

Trusteer Rapport can be downloaded in seconds and there is no need to restart your computer.  It simply works in the background and does not call for a change in user behaviour – you can bank and use the Internet as usual. Plus, it is available at no cost!



How You Know You're Protected



Trusteer Support

If you have an issue, you may open a ticket OR chat with IBM Technical support 24 hours a day.

For additional support, please read our Frequently Asked Questions (FAQs)


Links to download Trusteer Rapport will take you to the IBM website where you can begin the download of this software. Use of the software is governed by a license with IBM, available on that website. By downloading and installing the Trusteer Rapport software, you agree to the terms of the license and to all of IBM's terms and conditions, also found on the website. Sudbury Credit Union is not responsible for, nor guarantees, this software, other products or services of Trusteer, or the Trusteer website. Direct any questions, problems, or concerns regarding Trusteer Rapport to