Registering for e-Transfer

How to register and add recipients

Before sending an Interac® e-transfer you will need to register yourself and setup a recipient list (address book). You only need to register once and then you are ready to go.

How do I register?

The first step is to create a profile within online banking

1. Login to online or mobile banking and click on TRANSFERS

2. Select Send INTERAC® e-Transfer

3. Complete the CREATE Interac® e-Transfer Profile link

4. Enter your name, email address and mobile phone (if you have one) the click Continue.

What’s my profile used for?

• The email address and/or mobile phone number you entered will be used to notify you when your transfer has been accepted or declined by the recipient.

• You can update your information at any time by clicking Edit Sender Profile

How do I create a recipient list

Before sending an Interac® e-transfer to someone, you need to add that person’s name, email address and/or mobile phone with a security question they can answer to your recipient’s list.

1. Select Add/Delete recipients

2. Enter the recipient’s name, email address or mobile phone (you need one or the other), preferred language for receiving notification, how they will be notified (email, text or both) and a security question and answer (this a case sensitive)

3. Click Add Recipient and continue to finish the process.


Important information about send safe Interac e-Transfers

• When creating your security question always choose a question and answer that only you and your recipient will know.

• The answer is always case sensitive and your recipient must answer within three tries.

• You can setup as many recipients as you like and edit/delete them at any time.

• Here is an example of a really good question & answer:

                     o Question: What is the password I gave you over the phone

                     o Answer: 2erJ8sM